Effective 17th December 2024
Welcome to Moody Heating and Air.
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share information about you when you visit our website or use our services.
Information Collection
We collect information that you provide directly to us when you schedule a service, request a quote, or contact us for support. This may include your name, address, email address, phone number, and details about your heating and air needs. We may also collect technical information about your visit to our website, including your IP address and browser type, through cookies and similar technologies.
Use of Information
The information we collect is used to:
- Provide, maintain, and improve our services.
- Communicate with you about your appointments, services, and promotions.
- Address and respond to customer service inquiries and requests.
- Enhance the safety and security of our services.
- Comply with legal obligations.
Sharing of Information
We do not share your personal information with third parties except: With service providers who need access to such information to perform services on our behalf. In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process. With your consent or at your direction.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Data Security
We implement reasonable measures to help protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Your Choices
You may update, correct, or delete information about you at any time by contacting us at (706) 232-9877 or info@moodyheatingandair.com. You may also opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated policy will be indicated by an updated “Effective Date” and the updated policy will be effective as soon as it is accessible.
If you have any questions about this privacy policy, please contact us at:
Tel: (706) 232-9877
Email: info@moodyheatingandair.com